EnergyScope
複製中英對照問題後按實際情況修改；使用範本不會自動訂閱或成為 sales lead。
要求完整文件，並確認對方認為適用的版本。
英文範本（可複製後修改）
Subject: Request for contract copy and applicable terms Please send me a complete copy of the contract and all terms that you say apply to my account or supply point. Please also confirm the contract start date, end date, notice requirements and the version date of the terms.
複製不會送出資料或建立查詢。
分開問誰付款、怎樣計算及是否已反映在報價內。
英文範本（可複製後修改）
Subject: Request for written fee and commission explanation Please explain in writing how any fees, commission or uplift connected with this service are calculated and paid. Please state who pays, whether any amount is included in the quoted unit rate or charged separately, and the estimated total for the stated contract term where available.
複製不會送出資料或建立查詢。
在簽署前問清可做甚麼、不包括甚麼，以及怎樣撤銷。
英文範本（可複製後修改）
Subject: Clarification requested: Letter of Authority scope Please confirm exactly what this Letter of Authority authorises you to do, which supply points and information it covers, whether it allows signing, renewal, cancellation or delegation, and how I can revoke it. Please provide the response and a complete copy in writing.
複製不會送出資料或建立查詢。
只陳述可核對的日期、讀數和差異，要求書面解釋。
英文範本（可複製後修改）
Subject: Request to review meter readings and billing period Please review the meter readings and billing period shown on the bill for [supply address/account reference]. The information I am querying is: [dates/readings]. Please explain any adjustment, estimate or difference in writing and confirm the next step in your process.
複製不會送出資料或建立查詢。
適用於你已向相關公司提出正式投訴的情況。
英文範本（可複製後修改）
Subject: Formal complaint: request for confirmation and reference Please confirm that this message has been logged as a formal complaint. Please provide the complaint reference, the issue you understand me to be raising, and the next step and response timeframe in your process. I request a written response.
複製不會送出資料或建立查詢。
要求可提供的錄音或書面紀錄，不假設一定存在或一定可提供。
英文範本（可複製後修改）
Subject: Request for available call record and terms discussed Please provide any available recording or written record of the call on [date/time], together with the terms, quote or authority that you say were discussed or agreed. If any item is unavailable, please confirm that in writing.
複製不會送出資料或建立查詢。