EnergyScope
Find answers
Choose the situation that best matches yours. Each points to one clear source of guidance.
01
Opening or taking over
Record meters, readings, takeover dates and existing supply details.
02Preparing to renew
Work back from the contract end date without confusing planning dates with notice periods.
03Given an LOA
Check scope, duration, revocation and whether authority can be delegated.
04Already agreed
Keep documents and call details, then establish what was agreed.
05Billing problem
Organise readings, periods, rates and extra charges before raising the issue.
06Making a complaint
Use the correct route for a supplier, broker or EnergyScope complaint.